Master in artificial intelligence for public services
MASTER'S PROGRAM
This world-class master’s program will prepare the future digital transformation leaders for AI in the public sector. You will learn how to plan, design and use Artificial Intelligence in the delivery of public services, so as to improve the provision, effectiveness and value of these public services as well as the public sector’s capacity by means of adequate management, knowledge and development of AI-related projects and services.
We expect students that belong to any of the two following groups of professionals:
- Professionals from any discipline (not only Computer Science) aiming to become functional specialists for the implementation of AI-based services in public institutions.
- Staff working in public institutions (civil servants, contractors), aiming to complete their education with practical knowledge on how to implement, manage and govern AI-based services.
The overall expected outcome culminates in the education of functional specialists in the application of AI to public services. A functional specialist in AI and public services will not only understand the foundations and state of the art of AI technologies, but also the full cycle for the development and delivery of public services that make use of AI technologies, including design, development, delivery and evaluation.
OBJECTIVES
The core objectives of this program are providing education on: (i) the management of AI-based public services, (ii) the usage of AI in public administration’s operations, and (iii) the governance of AI in the public sector and for the delivery of public services to society.
Understand the potential of data
Know and understand the potential of data to create public services, and be able to critically assess social and ethical impacts:
- Understand datasets (quality, appropriateness, value, cost, etc.)
- Learn how to operate with data and to manipulate data to extract insights for design
Understand what AI can do
Understand what AI can currently do, what the different applicative domains are with a specific focus on governance with AI, and what features it can have:
- Understand the state-of-the-art of AI and the available market solutions with a level deep enough to commission implementation.
Propose practical AI projects
Analyse, design, plan, implement and evaluate practical AI projects for an up-to-date range of public services:
- Develop strategic management abilities for AI-based projects
- Learn how to analyse and propose AI-driven concepts for governance and public services
Be able to commission/buy AI-based systems
Be able to commission/buy AI-based systems to companies and experts, and evaluate and analyse their performance and quality:
- Learn how to manage innovative procurement and public-private partnership in public services design and delivery.
- Learn how to evaluate the quality of the commissioned implementations.
Make informed judgements on AI
Get the ability to think critically and analyse different use cases for AI delivery through public services in society:
- Ability to create public value through innovative design and implement AI-based projects
Acquire project groupwork and communication skills
Working autonomously and in groups, students will develop the ability to present and discuss their ideas and the attitude to negotiate in teamwork
