City logistics landscape in the era of on-demand economy

One of the most dynamic and evolving sectors of urban transport is logistics. Last mile delivery systems are facing many challenges associated with the dawn of on-demand logistics, struggling to accommodate citizen's expectations for responsive logistics systems, that deliver products at low or even zero cost. The recent COVID-19 crisis has demonstrated the importance of the resilience of the logistics chain, which sees the most complex stretch in the last urban mile. It is also changing the way citizens buy, increasingly turning to online, on-demand platforms. This pressure on the system must therefore be efficiently mitigated.