Josep Maria Flores Juanpere

Citizens subscribed to the service receive an e-mail alert when they should apply for an administrative procedure. The e-mail links to a pre-filled form, into which the citizens…

Data visualization makes data easier to understand. It aids communication (to the public) and decision-making (at governance level). Data transparency not only involves making the…

Some administrative procedures are predictable: the Government has enough information to know who will need them and when. However, governments usually remain reactive, waiting…

Public administrations have many challenges to address that could benefit from algorithms, but at the same time we are expected to avoid any side effects. For this reason, in 2020…

Artificial intelligence algorithms have many benefits, but introduce risks of increased inequality, unreliability, opacity and reduced privacy. The public administrations are…